Zynvo ("Zynvo", "we", "us", or "our") is operated by Adjali Said. This Privacy Policy explains how we handle information when you use the Zynvo mobile application and related services.
1. Information We Collect
1.1 Account Information
When you create and use a Zynvo account, we may collect and store:
- Username
- Email address
- Password, stored in a protected form
- Google account identifier when you use Google Sign-In
- Email verification information
- Account creation and update information
1.2 Profile Information
You may provide information for your Zynvo profile, including:
- Profile picture
- Biography
- Country
- Age
- Gender
Some profile information may be visible to other Zynvo users depending on the application's features.
1.3 Messages
Zynvo provides communication features. We store:
- Private messages sent between users
- Messages sent in voice-room chats
Messages may be associated with the accounts of the users who send and receive them.
1.4 Friends and Social Information
To provide the friends system, we store information about:
- Friend requests
- Accepted friendships
- The users involved in those relationships
1.5 Voice Rooms
Zynvo provides live voice-chat rooms. We store information necessary to operate voice rooms, including:
- Room owner
- Room membership
- Join and leave times
- Room roles
- Microphone status
- Microphone slot information
- Room moderation information
Zynvo does not store recorded voice audio in its application database.
Real-time voice communication is provided through Agora. When you participate in a voice room, audio and related technical information may be transmitted through Agora to provide the live voice communication service.
1.6 Push Notifications and Device Information
To provide push notifications, Zynvo may store:
- Firebase Cloud Messaging (FCM) token
- Device platform
- Device name, when available
- Notification information
1.7 Technical and Session Information
For authentication, security, and application functionality, our backend may process technical information including:
- IP address
- User agent
- Session information
- Account activity information
2. How We Use Your Information
We use information to:
- Create and manage user accounts
- Authenticate users
- Verify email addresses
- Support Google Sign-In
- Provide user profiles
- Provide friendships and friend requests
- Provide private messaging
- Provide room chat
- Provide live voice rooms
- Manage room memberships and moderation
- Send push notifications
- Maintain application security
- Detect and prevent unauthorized activity and abuse
- Maintain and improve Zynvo
- Troubleshoot technical problems
- Comply with applicable legal obligations
3. Third-Party Services
Agora
Agora provides real-time voice communication for Zynvo voice rooms. When you use voice-chat functionality, audio and related technical information may be processed by Agora to provide the service.
Firebase
Zynvo uses Firebase Cloud Messaging to deliver push notifications. Firebase may process technical information necessary to deliver notifications to your device.
Google Sign-In
Zynvo provides Google Sign-In as an authentication option. When you use Google Sign-In, information provided through Google's authentication service may be used to create or authenticate your Zynvo account.
Hosting and Infrastructure
Zynvo uses cloud infrastructure and hosting services to operate its backend, database, storage, and application services.
5. Data Retention
We retain information for as long as reasonably necessary to provide Zynvo's services, maintain security, prevent abuse, resolve disputes, and comply with applicable legal obligations.
Messages, account information, room information, and other application data may remain stored while your account is active.
When an account is deleted, associated personal information will be deleted or anonymized within a reasonable period, except where information must be retained for legal, security, fraud-prevention, or other legitimate purposes.
6. Account Deletion
You may request deletion of your Zynvo account and associated personal information.
Account deletion will remove or anonymize account-related information and associated application data, subject to information that we are legally required or legitimately permitted to retain.
Zynvo will provide an account-deletion mechanism within the application and an external web-based account-deletion method.
Contact us and we will help you with your account-deletion request.
zynvo.plo@gmail.com7. Data Security
We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee complete security.
8. Children's Privacy
Zynvo is not intended for children who are below the minimum age required to use the service in their country.
We do not knowingly collect personal information from children who are not permitted to use Zynvo.
If you believe that a child has provided personal information to us inappropriately, please contact:
zynvo.plo@gmail.com9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including:
- Requesting access to your personal information
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Requesting information about how your information is processed
- Exercising other applicable privacy rights
To make a privacy request, contact:
zynvo.plo@gmail.com10. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, or legal requirements change.
When we make changes, we will update the "Last updated" date at the top of this page.
11. Contact Us
For questions, privacy requests, or concerns regarding this Privacy Policy, contact:
Adjali Said
Zynvo